Privacy Policy
Last updated: 10 November 2026
This policy explains what personal data EasyWebsite Ltd collects when you use this website or contact us, why we collect it, and the choices and rights you have.
1. Who we are
EasyWebsite Ltd ("EasyWebsite", "we", "us") is the controller of the personal data described in this policy. We are a company registered in [England and Wales] with company number [XXXXXXXX]. Our registered office is [registered office address].
For any question about this policy or your data, email us at info@easywebsite.ltd.
2. What we collect
When you send an enquiry
Our contact form asks for:
- your name and email address
- your company or brand name (optional)
- the services you're interested in, a description of your project and your budget range (optional)
When you submit the form we also record the date and time, your IP address and your browser's user agent. We use these to prevent spam and abuse of the form.
When you contact us another way
If you email, call or message us, we keep the details you share and our correspondence with you.
When you browse the site
Like most websites, our hosting provider keeps standard server logs, which include IP addresses, pages requested and browser details. The site loads its fonts from Google Fonts, so your browser connects to Google's servers and shares your IP address with Google when a page loads.
3. How we use it
UK data protection law requires a lawful basis for each use of your personal data. Ours are:
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry and arrange a discovery call | Steps taken at your request before entering into a contract |
| Prepare a proposal and deliver services you agree to | Performance of a contract |
| Protect the form from spam and misuse | Our legitimate interest in keeping our website secure |
| Keep business and financial records | Legal obligation |
We do not sell your personal data, and we do not use it for automated decision-making or profiling. We will only send you marketing emails if you ask us to, and you can unsubscribe at any time.
4. Who we share it with
We only share your data with service providers who help us run our business, under contracts that require them to protect it:
- Website hosting: [hosting provider name], which stores our website and the enquiry database
- Email: [email provider, e.g. Google Workspace], which we use to correspond with you
- Fonts: Google, which serves the fonts used on this site
We may also disclose data if the law requires it, or to protect our legal rights.
5. International transfers
Some of our providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK's adequacy regulations or the International Data Transfer Agreement.
6. How long we keep it
- Enquiries that don't lead to work: [24 months] from your last contact with us, then deleted
- Client records: for the length of our working relationship plus [6 years], to meet legal and accounting requirements
- Server logs: as set by our hosting provider, typically [30–90 days]
7. How we protect it
The site uses an encrypted (HTTPS) connection. Enquiries are stored in a password-protected database that only authorised members of our team can access. No system is completely secure, but we take reasonable steps to protect your data and will tell you and the regulator about a breach where the law requires.
8. Cookies
This website does not set cookies and does not use analytics or advertising trackers. If that changes, we'll update this policy and ask for your consent where required.
9. Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct data that is wrong or incomplete
- ask us to delete your data
- ask us to restrict how we use your data
- object to our use of your data where we rely on legitimate interests
- ask us to transfer your data to you or another organisation
To use any of these rights, email info@easywebsite.ltd. It's free, and we'll respond within one month.
10. Complaints
If you're unhappy with how we've handled your data, please contact us first so we can try to put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.